Mobile app development icon with gears and flowchart on a smartphone screen.

UX DESIGN + CONSULTING

I have spent the last 20 years working as a user experience designer, designing web applications. In designing and testing web applications over the last twenty years, I have learned that it’s often poor design that creates bad user experiences. In other words, it’s not you, it’s the technology!

Some organizations I’ve worked with:

HP logo, black and white design with stylized 'hp' letters inside a circle.
RBC logo featuring a stylized lion holding a globe
GM logo on a black background
Black and white Canadian Cancer Society logo featuring a stylized flower with six petals.
CIBC logo with black text and geometric design
Canada Post logo with text "Postes Canada" and "Canada Post" on a black background.
FedEx logo with hidden arrow between E and x
Logo of Ontario Health Cancer Care Ontario featuring a stylized trillium symbol and text.
Logo with text 'Human Factors North' and a dotted design on the right resembling a profile of a head.
Logo of the Centre for Surgical Invention & Innovation with stylized letters CSI.
The words "tvo" in lowercase bold black font.

I have over 20 years experience designing user friendly web applications and testing them with users.

Masters of engineering specializing in human factors and a Masters in educational technology make me attuned to learning needs, attuned to the usability problems of software and how often it can fail people.

I have over 20 years experience designing user friendly web applications and testing them with users.

I have over 20 years experience designing user friendly web applications and testing them with users.

Masters of engineering specializing in human factors and a Masters in educational technology make me attuned to learning needs, attuned to the usability problems of software and how often it can fail people.

I have over 20 years experience designing user friendly web applications and testing them with users.

Masters of engineering specializing in human factors and a Masters in educational technology make me attuned to learning needs, attuned to the usability problems of software and how often it can fail people.

I have over 20 years experience designing user friendly web applications and testing them with users.

I have over 20 years experience designing user friendly web applications and testing them with users.

Masters of engineering specializing in human factors and a Masters in educational technology make me attuned to learning needs, attuned to the usability problems of software and how often it can fail people.

“No one exemplifies the wonderful and sought after combination of thoughtfulness, collaboration and a calm demeanor quite like Dianne.”

– Parus S.

“Dianne expertly guided our User Design from okay to amazing.”

– Heather K.

“Dianne has that rare combination of skill: the ability to uncover usability problems and their nuanced solutions so that her designs evolve into great products.”

– Diane M.

“There are few people you meet that not only make a great impact to the work they’re a part of but also to the lives of everyone they work with. Dianne is one of those people.”

– Mojgan F.